As we continue to recover from the uncertainty caused by the COVID Pandemic, Companies must build the "next normal". Companies can use innovative technologies to identify new ways to reach consumers and build enterprise resilience.

Our application development capabilities can help you craft a long-term vision, architect the right solutions for the journey, and ensure your investments for today’s ”survival" are part of building tomorrow’s competitive advantage.

Capabilities:

Service Management
Improve access to service and increase service efficiency.

Orchestration
Connect complex systems, people, and processes together in a single digital workflow.

Engagement Portals
Give users a consistent, consumer-like experience they can use for all service requests.

Case management
Capture and track a wide range of interactions with people and companies.

Enterprise Integration
Integrate external resources with your internal systems in a digital workflow.

Discover how a single platform can deliver technology excellence and give IT the time to innovate.

Behind every great experience is a great workflow. As the foundation for all digital workflows, the Now Platform® connects people, functions, and systems across your organization.

IT Service Management
Transform the impact, speed and delivery of IT with a modern service management solution.

IT Operations Management
Deliver high-performance business services with visibility, health and optimizations.

Strategic Portfolio Management
Plan, prioritise and track work aligned to business objectives.

IT Asset Management
Optimise cost and improve efficiency with increased visibility into the full asset lifecycle.

Security Operations
Identify, prioritise and respond to incidents and vulnerabilities faster based on risk and insights

Governance Risk and Compliance
Respond to business risk in real time with continuous monitoring, prioritisation and automation
Telecommunications Service Operations Management
Monitor the health of your telecommunications networks and streamline your response with machine learning.

In BangMetric our capabilities will enable you to grow your business by assisting with capability deployments in support of your business objectives. We ensure that the implemented solution aligns to your goals. Our experience range from implementations, support and resource allocations. By understanding your business needs and aligning Salesforce to support them we will ensure your business derives value from this world class CRM platform.

Customers today expect more from your business. With a shared view of your customers, teams can better meet these demands. So sales close quicker. Marketing hits the mark. Service comes with more smiles. And customer loyalty drives business growth.

At Bangmetric we ensure that implementations are live faster by adopting best-practice and oversight using out of the box functionality. You will reach your business outcomes faster by partnering with BangMetric experts committed to your long term success on Salesforce and lastly we will ensure innovation with Salesforce is realised by introducing new ways of work and establish a platform to get from vision to value faster.

Sales Cloud

• Popular Features
• Fore casting tools
• Lead Management
• Process automation

Service Cloud

• Popular Features
• Intelligent workflows
• Productivity tools
• Self-service portals

Small Business

• Popular Features
• Lead and account management
• Customisable dashboards
• Productivity tools

Confidently drive your business forward, adapt to disruptions, and embrace change knowing that your technology partner is committed to empowering every person and every organization on the planet to achieve more, The Microsoft Cloud will help you:

BangMetric offers implementation and maintenance services on Microsoft Cloud. Whether you need to put you people first, create impact faster or transform with a partner you can trust, BangMetric has the expertise and experience to make this a reality.

Infrastructure

Improve time-to-value and reduce costs with the most complete tech stack from cloud to edge. Build, monitor, and manage your critical infrastructure using trusted Microsoft cloud technology.

Our Services Include:

• Windows Server on Azure
• SQL Server on Azure
• Linux on Azure
• Azure VMware Solution
• Azure Virtual Desktop
• Azure Arc

Digital and App Innovation

Elevate and enhance every stage of software development

• Our Services Include
• Visual Studio
• Azure App Service
• Azure container Apps
• Power Apps

Data and AI

Maximize the value of your data with the Microsoft Intelligent Data Platforms, a comprehensive platform for databases, analytics, and data governance.​

• Azure SQL
• Azure Cosmos DB
• Power BI
• Azure AI

Business Applications

Empower exceptional customer experiences and operational agility with applications that unite people, insights, and processes across every line of business. ​​​

• Microsoft Dynamics
• Microsoft Power Platforms

Modern Work

Empower team members to focus on, build, share, and protect their most important ideas so that they can make the greatest impact possible from anywhere, on any device.​​​

• Office 365
• Microsoft teams
• Windows 365
• Microsoft viva

BangMetric Products and Platforms offers robust cloud native solutions that help businesses achieve their full potential. Cloud software is a crucial component for any business to increase and maintain their competitive edge.

Human Capital Management

Improve employee productivity with enterprise-wide workflows that reach across any digital channel.

Deliver unified work experiences from anywhere.

Billing and Payments

Streamlines billing and payments functions to increase billing accuracy and on-time payments while reducing effort costs.

Customer Engagements

Deliver proactive messaging, self-service support and agent-assisted conversations to enhance customer experiences and drive efficiencies.

Modernize IT ops with visibility, insights, and intelligent remediation. Identify and solve issues before they occur with cross-team automation workflows.

Predict Issues

Stop chasing false positives and identify anomalies with less guesswork. Collect and analyze telemetry and log data for enhanced visibility and reduced noise.

Service Mapping

Drive service-aware operations and get visibility into the relationships between your applications, IT components, and cloud services.

Configuration Management Database

Gain visibility into your IT environment and make better decisions. Extend your CMDB with Service Graph, a next-gen system of record.

Integrate and connect products across the entire digital lifecycle with Service Graph.

Break down silos with a single system of action across all tables, views, and apps.

Make it easier for teams to understand impact and risk based on actual data.

Import accurate, certified data from external sources for use in any app, form, or workflow.

Case and Knowledge Management

Resolve employee inquiries and requests faster to deliver a better service experience.

Predictive Intelligence

Let employees focus on more meaningful work by powering your workflows with machine learning. Automate routine tasks and resolve issues faster.

Give service owners artificial intelligence (AI) tools—no data science expertise needed. Solve issues quickly with smart suggestions powered by natural language processing. Modernize IT ops with visibility, insights, and intelligent remediation. Identify and solve issues before they occur with cross-team automation workflows.

Predict Issues

Stop chasing false positives and identify anomalies with less guesswork. Collect and analyze telemetry and log data for enhanced visibility and reduced noise.

Service Mapping

Drive service-aware operations and get visibility into the relationships between your applications, IT components, and cloud services.

Configuration Management Database

Gain visibility into your IT environment and make better decisions. Extend your CMDB with Service Graph, a next-gen system of record.

Integrate and connect products across the entire digital lifecycle with Service Graph.

Break down silos with a single system of action across all tables, views, and apps.

Make it easier for teams to understand impact and risk based on actual data.

Import accurate, certified data from external sources for use in any app, form, or workflow.

Case and Knowledge Management

Resolve employee inquiries and requests faster to deliver a better service experience.

Predictive Intelligence

Let employees focus on more meaningful work by powering your workflows with machine learning. Automate routine tasks and resolve issues faster.