Give service owners artificial intelligence (AI) tools—no data science expertise needed. Solve issues quickly with smart suggestions powered by natural language processing.

Modernize IT ops with visibility, insights, and intelligent remediation. Identify and solve issues before they occur with cross-team automation workflows.




Capabilities




Predict Issues


Stop chasing false positives and identify anomalies with less guesswork. Collect and analyze telemetry and log data for enhanced visibility and reduced noise.

Service Mapping


Drive service-aware operations and get visibility into the relationships between your applications, IT components, and cloud services.

Case and Knowledge Management


Resolve employee inquiries and requests faster to deliver a better service experience.

Configuration Management Database


  • Gain visibility into your IT environment and make better decisions. Extend your CMDB with Service Graph, a next-gen system of record.
  • Integrate and connect products across the entire digital lifecycle with Service Graph.
  • Break down silos with a single system of action across all tables, views, and apps.
  • Make it easier for teams to understand impact and risk based on actual data.
  • Import accurate, certified data from external sources for use in any app, form, or workflow.

Predictive Intelligence


Let employees focus on more meaningful work by powering your workflows with machine learning. Automate routine tasks and resolve issues faster.




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